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May 2023

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#PhotonWorld2023

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Announcing PhotonWorld 2023

July 19-20 at New York Stock Exchange

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Tapestry personalizes checkout content with generative Artificial Intelligence

Tapestry personalizes checkout content with generative Artificial Intelligence

Tapestry personalizes checkout content using generative Artificial Intelligence for better customer experiences.

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Samsung announces irregular heart rhythm notification for Galaxy watch

Samsung announces irregular heart rhythm notification for Galaxy watch

Samsung’s irregular heart rhythm notification added to electrocardiogram monitoring, will help users track abnormal heart rhythms.

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Goldman Sachs enters tech race with AI-powered social media platform

Goldman Sachs enters tech race with AI-powered social media platform

Goldman Sachs is weighing into the tech race with a new AI-powered social media platform focused on making corporate connections.

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Retail

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What We Can Learn From Sporting Events

Photon UX Series: Annah Lansdown, Executive Creative Director, Photon

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Tapestry personalizes checkout content with generative AI

Tapestry personalizes checkout content with generative AI

Tapestry personalizes checkout content using generative Artificial Intelligence for better customer experiences.

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Amazon pursues in-game shopping with Amazon Anywhere

Amazon pursues in-game shopping with Amazon Anywhere

Amazon has announced Amazon Anywhere, which allows shoppers to buy physical products in games and apps.

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Wendy’s partners with Google to pilot AI-based drive-thru

Wendy’s partners with Google to pilot AI-based drive-thru

Wendy’s to pilot a solution, “Wendy’s FreshAI,” based on Google Cloud's generative AI and large language models technology.

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FinServ

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Goldman Sachs enters tech race with AI-powered social media platform

Goldman Sachs enters tech race with AI-powered social media platform

Goldman Sachs is weighing into the tech race with a new AI-powered social media platform focused on making corporate connections.

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Mastercard taps open banking for digital account opening

Mastercard taps open banking for digital account opening

Mastercard reveals a digital account opening tool that uses open banking to integrate customer verification with identity insights into a single API.

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Microsoft launches Teams Payments app for SMBs

Microsoft launches Teams Payments app for SMBs

Microsoft to launch a Microsoft Teams Payments app to help SMBs in the US and Canada manage and collect payments.

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Consumer Goods

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PepsiCo slashes purchase validation time with AI & ML-powered receipt capture

PepsiCo slashes purchase validation time with AI & ML-powered receipt capture

PepsiCo leverages AI & ML for cross-basket analytics, reducing purchase validation time via receipt capture in its JOY loyalty app.

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General Mills is piloting dynamic packaging labels

General Mills is piloting dynamic packaging labels

General Mills invests in dynamic packaging labels, allowing shoppers to scan QR codes to check recycling eligibility in their area.

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Laneige joins virtual store trend to showcase new collection

Laneige joins virtual store trend to showcase new collection

Laneige’s virtual store showcases different products and brand content, featuring animation, 360-degree videos, gamification, and easy checkout.

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Healthcare

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Redefining healthcare & pharma with digital innovation

Deliver personalized and intelligent healthcare services

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Samsung announces irregular heart rhythm notification for Galaxy watch

Samsung announces irregular heart rhythm notification for Galaxy watch

Samsung’s irregular heart rhythm notification added to electrocardiogram monitoring, will help users track abnormal heart rhythms.

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GNC introduces a mobile wellness tracking feature

GNC introduces a mobile wellness tracking feature

GNC is introducing a wellness tracking feature in its app, rewarding users for positive changes in fitness, stress management, and mental wellness.

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Microsoft, Canary Speech partner to advance AI-enabled speech analysis

Microsoft, Canary Speech partner to advance AI-enabled speech analysis

The company will utilize Microsoft's AI technology to expand its machine learning speech models for healthcare.

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People On The Move
Bath & Body Works names Maurice Cooper as Chief Customer Officer
Maurice Cooper

Bath & Body Works names Maurice Cooper as Chief Customer Officer

Sephora appoints Zena Srivatsa Arnold as Chief Marketing Officer
Zena Srivatsa Arnold

Sephora appoints Zena Srivatsa Arnold as Chief Marketing Officer

Papa Johns hires Mark Shambura as Chief Marketing Officer
Mark Shambura

Papa Johns hires Mark Shambura as Chief Marketing Officer

General Mills names Lanette Shaffer Werner as Chief Innovation, Technology & Quality Officer
Lanette Shaffer Werner

General Mills names Lanette Shaffer Werner as Chief Innovation, Technology & Quality Officer

Walmart names Latriece Watkins as Chief Merchandising Officer
Latriece Watkins

Walmart names Latriece Watkins as Chief Merchandising Officer

Job openings
JPMorgan Chase is hiring Sr. Director, UX – Credit Card
Sr. Director, UX – Credit Card

JPMorgan Chase is hiring Sr. Director, UX – Credit Card

Nike is hiring Director, Cloud Governance
Director – Cloud Governance

Nike is hiring Director, Cloud Governance

Wells Fargo is hiring Technology Director
Technology Director

Wells Fargo is hiring Technology Director

Estee Lauder is hiring VP Consumer Engagement
VP – Consumer Engagement

Estee Lauder is hiring VP Consumer Engagement

Google is hiring Director, User Experience Research for Search
Director, User Experience Research for Search

Google is hiring Director, User Experience Research for Search