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May 2023
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#PhotonWorld2023
Announcing PhotonWorld 2023
July 19-20 at New York Stock Exchange
Tapestry personalizes checkout content with generative Artificial Intelligence
Tapestry personalizes checkout content using generative Artificial Intelligence for better customer experiences.
Samsung announces irregular heart rhythm notification for Galaxy watch
Samsung’s irregular heart rhythm notification added to electrocardiogram monitoring, will help users track abnormal heart rhythms.
Goldman Sachs enters tech race with AI-powered social media platform
Goldman Sachs is weighing into the tech race with a new AI-powered social media platform focused on making corporate connections.
Retail
What We Can Learn From Sporting Events
Photon UX Series: Annah Lansdown, Executive Creative Director, Photon
Tapestry personalizes checkout content with generative AI
Tapestry personalizes checkout content using generative Artificial Intelligence for better customer experiences.
Amazon pursues in-game shopping with Amazon Anywhere
Amazon has announced Amazon Anywhere, which allows shoppers to buy physical products in games and apps.
Wendy’s partners with Google to pilot AI-based drive-thru
Wendy’s to pilot a solution, “Wendy’s FreshAI,” based on Google Cloud's generative AI and large language models technology.
FinServ
Realize digital maturity for your portfolio companies
A digital playbook for Private Equity firms
Goldman Sachs enters tech race with AI-powered social media platform
Goldman Sachs is weighing into the tech race with a new AI-powered social media platform focused on making corporate connections.
Mastercard taps open banking for digital account opening
Mastercard reveals a digital account opening tool that uses open banking to integrate customer verification with identity insights into a single API.
Microsoft launches Teams Payments app for SMBs
Microsoft to launch a Microsoft Teams Payments app to help SMBs in the US and Canada manage and collect payments.
Consumer Goods
Unlock the power of purpose-driven loyalty
A purpose-designed loyalty program
PepsiCo slashes purchase validation time with AI & ML-powered receipt capture
PepsiCo leverages AI & ML for cross-basket analytics, reducing purchase validation time via receipt capture in its JOY loyalty app.
General Mills is piloting dynamic packaging labels
General Mills invests in dynamic packaging labels, allowing shoppers to scan QR codes to check recycling eligibility in their area.
Laneige joins virtual store trend to showcase new collection
Laneige’s virtual store showcases different products and brand content, featuring animation, 360-degree videos, gamification, and easy checkout.
Healthcare
Redefining healthcare & pharma with digital innovation
Deliver personalized and intelligent healthcare services
Samsung announces irregular heart rhythm notification for Galaxy watch
Samsung’s irregular heart rhythm notification added to electrocardiogram monitoring, will help users track abnormal heart rhythms.
GNC introduces a mobile wellness tracking feature
GNC is introducing a wellness tracking feature in its app, rewarding users for positive changes in fitness, stress management, and mental wellness.
Microsoft, Canary Speech partner to advance AI-enabled speech analysis
The company will utilize Microsoft's AI technology to expand its machine learning speech models for healthcare.
People On The Move
Maurice Cooper
Bath & Body Works names Maurice Cooper as Chief Customer Officer
Zena Srivatsa Arnold
Sephora appoints Zena Srivatsa Arnold as Chief Marketing Officer
Mark Shambura
Papa Johns hires Mark Shambura as Chief Marketing Officer
Lanette Shaffer Werner
General Mills names Lanette Shaffer Werner as Chief Innovation, Technology & Quality Officer
Latriece Watkins
Walmart names Latriece Watkins as Chief Merchandising Officer
Job openings
Sr. Director, UX – Credit Card
JPMorgan Chase is hiring Sr. Director, UX – Credit Card
Director – Cloud Governance
Nike is hiring Director, Cloud Governance
Technology Director
Wells Fargo is hiring Technology Director
VP – Consumer Engagement
Estee Lauder is hiring VP Consumer Engagement
Director, User Experience Research for Search
Google is hiring Director, User Experience Research for Search
